Privacy Policy

Introduction

This Privacy Policy describes how Keus S.r.l. ("we", "us", or "our") collects, uses, and protects your personal data when you use SayNo (the "Service"), accessible at https://sayno.dev and https://app.sayno.dev.

SayNo is a productivity application that helps founders and executives prioritize tasks using the Signal/Noise framework, with AI-powered auto-scheduling to Google Calendar.

Owner and Data Controller:
Keus S.r.l.
Via Vincenzo Stefano Breda 36
35010 Limena (PD), Italy
Email: hello@keus.dev

Data We Collect

Account Information

When you create an account, we collect:

• Name and email address (provided via Google OAuth)
• Google account identifier (for authentication)
• Subscription status and payment information (processed by Stripe)

Data You Provide

When using the Service, you may provide:

• Tasks and goals you create
• Time estimates and deadlines for tasks
• Journal entries and notes
• Operative time slots (your preferred working hours)
• Telegram ID (if you connect the Telegram bot)
• Voice notes sent via Telegram (transcribed and processed)

Google Calendar Data

To provide automatic task scheduling, we access your Google Calendar through the Google Calendar API. Specifically, we access:

• Calendar event titles, times, and duration from calendars you select
• Free/busy availability information
• Calendar list (names and IDs of your calendars)

Purpose: This data is used solely to identify available time slots and automatically schedule your tasks during your preferred working hours.

What we do NOT access:

• Event descriptions or notes
• Attendee information or email addresses
• Calendar sharing settings
• Any calendars you have not explicitly selected

Automatically Collected Data

When you use the Service, we automatically collect:

• IP address and approximate location
• Browser type and device information
• Usage data (pages visited, features used, timestamps)
• Error logs for troubleshooting

How We Use Your Data

We use your data for the following purposes:

Core Service Functionality

• Authentication: Verifying your identity via Google OAuth
• Task Management: Storing and displaying your tasks, goals, and journal entries
• Calendar Integration: Reading your calendar events to find available time slots
• Auto-Scheduling: Creating calendar events for your scheduled tasks
• Telegram Bot: Processing voice notes and messages to create tasks
• Reminders: Sending daily task reminders via Telegram (if enabled)

AI-Powered Features

• Intelligent Scheduling: Analyzing your calendar availability and task priorities to suggest optimal scheduling
• Voice Transcription: Converting voice notes to text
• Journal Analysis: Extracting structure, mood, and mentions from journal entries

Service Improvement

• Analytics: Understanding how users interact with the Service
• Error Tracking: Identifying and fixing technical issues
• Feature Development: Improving existing features and developing new ones

Third-Party Services

We use the following third-party services to operate SayNo:

Google APIs

Our use of Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Stripe

Anthropic (Claude AI)

Telegram

Amazon Web Services (AWS)

Mixpanel

Intercom

Data Storage and Security

Where We Store Data

Your data is stored on Amazon Web Services (AWS) servers located in the European Union (Frankfurt region). Data may be transferred to and processed by third-party services listed above, some of which are located outside the EU.

How We Protect Data

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit: All data is transmitted over HTTPS/TLS
• Encryption at rest: Data stored in DynamoDB is encrypted
• Access controls: Only authorized personnel can access production systems
• Token security: Google OAuth tokens are encrypted before storage
• No password storage: We use Google OAuth exclusively

Data Retention

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

To exercise any of these rights, contact us at hello@keus.dev. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority. In Italy, this is the Garante per la protezione dei dati personali.

Legal Basis for Processing

We process your data based on the following legal grounds:

Cookies and Tracking

We use essential cookies for authentication and preferences, and analytics cookies (with your consent) to understand how users interact with the Service.

For detailed information about cookies, see our Cookie Policy.

Children's Privacy

SayNo is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at hello@keus.dev.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date, and sending an email notification for material changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: hello@keus.dev
Address: Keus S.r.l., Via Vincenzo Stefano Breda 36, 35010 Limena (PD), Italy

Google API Disclosure

SayNo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

1. We only request access to the Google Calendar scopes necessary for the Service to function
2. We do not use Google user data for advertising purposes
3. We do not sell Google user data to third parties
4. We do not use Google user data to determine creditworthiness or for lending purposes
5. We limit our use of Google user data to providing and improving the Service