Introduction
This Cookie Policy explains how Keus S.r.l. ("we", "us", or "our") uses cookies and similar tracking technologies when you visit SayNo (the "Service"), accessible at https://sayno.dev and https://app.sayno.dev.
This policy should be read together with our Privacy Policy.
For simplicity, all tracking technologies are defined as "Trackers" within this document. While cookies can be used on both web and mobile browsers, the term "cookies" is only used where it specifically refers to that particular type of tracker.
Owner and Data Controller:
Keus S.r.l.
Via Vincenzo Stefano Breda 36
35010 Limena (PD), Italy
Email: hello@keus.dev
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
Similar technologies include:
- Local Storage: Data stored in your browser that persists until cleared
- Session Storage: Data stored temporarily for a single browser session
- Pixels/Beacons: Small images that track page views and actions
How We Use Trackers
This Service uses only first-party trackers (managed directly by us) and necessary third-party trackers for essential functionality.
Strictly Necessary Trackers
These trackers are essential for the Service to function. Without them, you would not be able to use basic features. They do not require your consent.
| Tracker | Purpose | Duration | Type |
|---|---|---|---|
snic_token | Authentication - keeps you logged in | Session | Local Storage |
snic_user | Stores your user profile data | Session | Local Storage |
snic_theme | Remembers your light/dark theme preference | Persistent | Local Storage |
snic-locale | Remembers your language preference (IT/EN) | Persistent | Local Storage |
sayno_cookie_consent | Stores your cookie consent preference | Persistent | Local Storage |
Analytics Trackers
These trackers help us understand how visitors interact with the Service. They collect anonymous information about page views and feature usage. They are only enabled with your consent.
| Tracker | Provider | Purpose | Duration |
|---|---|---|---|
| Mixpanel cookies | Mixpanel | Product analytics and feature usage | Up to 1 year |
Opt-out: You can opt out of Mixpanel tracking by:
- Choosing "Only necessary" in our cookie consent banner
- Using your browser's Do Not Track setting
- Visiting mixpanel.com/optout
- Blocking third-party cookies in your browser settings
Third-Party Service Trackers
When you use certain features, third-party services may set their own trackers:
| Service | When Used | Purpose |
|---|---|---|
| When you sign in with Google OAuth | Authentication | |
| Stripe | When you access billing/payment pages | Payment processing |
| Intercom | When you use the support chat | Customer support |
These third-party trackers are governed by their respective privacy policies:
- Google: policies.google.com/privacy
- Stripe: stripe.com/privacy
- Intercom: intercom.com/legal/privacy
How to Manage Your Preferences
Cookie Consent Banner
When you first visit our site, you'll see a cookie consent banner where you can choose:
- Accept all: Enable all cookies including analytics
- Only necessary: Only enable essential cookies
Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- See what cookies have been set on your device
- Block all or certain cookies
- Delete cookies when you close your browser
- Browse in "private" or "incognito" mode
Here's how to manage cookies in common browsers:
Mobile Devices
On mobile devices, you can manage tracking through your device settings:
- iOS: Settings → Privacy → Tracking
- Android: Settings → Privacy → Ads
Do Not Track
We respect the Do Not Track (DNT) browser setting. When DNT is enabled, we disable non-essential analytics tracking.
Consequences of Blocking Trackers
You are free to block or delete trackers. However, please note:
- Blocking essential trackers will prevent the Service from functioning properly. You may not be able to log in or use core features.
- Blocking analytics trackers will not affect your use of the Service, but it limits our ability to improve the product based on usage patterns.
Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about our use of cookies, contact us:
Email: hello@keus.dev
Address: Keus S.r.l., Via Vincenzo Stefano Breda 36, 35010 Limena (PD), Italy